BOX OFFICE & INFO

Contact us

Questions about a find, sizing, your order or a return? Write to us: our online shop has its own dedicated online team. That keeps everything about your order in one pair of hands – and leaves our store team free for everyone browsing on site.

Write to us.

This form needs JavaScript for the entry code. You can also reach us by email: kontakt@checkpoint-cinema.com

What’s it about?

Find & size Order & shipping Pickup Return Something else

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Your email address

Item number or link (optional)

Your message

Entry code

Type the five characters from the ticket. That way we know a human is writing – no cookies, no third parties.

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We only use your details to answer your enquiry. Find out more in our Privacy Policy.

And the store?

You’re very welcome at Mehringdamm 41 to browse, collect or return. Our store team is there for customers on site – questions about online orders, shipping and refunds are handled by our online team. That way nothing gets lost between the shop counter and the inbox.

Address: Mehringdamm 41, 10961 Berlin
Opening hours: Monday to Saturday · 11 am–7 pm
Email our online team: kontakt@checkpoint-cinema.com

Plan your route ↗

Returning something? Choose “Return” on the ticket – we’ll email you a free DHL return label. You can also drop the piece off in our store – our online team takes care of your refund.